Online Safety Tips

 

We do our best to ensure the security of your information while you are at our website, there are a number of things you can do to add to your level of protection:

  • Always enter the Wilshire Bank web site using your bookmarks that you saved from a successful online session or type in our published website address known as URLs or "www.wilshirebank.com".
  • Be aware that you are in a secured online session signified by "https" in the URL and a padlock symbol on your browser before you enter any personal and financial information (see more details about Secured Browsing at Wilshire Banks website).
  • Keep your debit cards and Passwords/PINs (Personal Identification Numbers) safe; do not divulge them to anyone.
  • Change your Passwords regularly.
  • Always log-off when you are done with Online Banking, and never leave your Online banking session “unattended”. Any online banking session left idle for more than 15 minutes will time-out, and any unfinished transactions will not be completed.
  • Avoid conducting your online banking in public areas such as public WIFI connection, and never use public computers to make online financial transactions.
  • Report all incidents of unauthorized account access at 866. 886. BANK (2265).  Representatives are available Monday - Friday from 7am to 6pm PST.
  • Use anti-virus, anti-spyware, and personal firewall software, and update it regularly (most new software will update automatically).
  • Routinely update your operating software and other programs to get the latest security fixes.
  • Review a website's privacy policy. Information regarding maintaining access, security, and control of personal information is available there.

 

In addition to the safeguards listed above, remember to:

  • Never send any information online unless you are certain that you know the requestor.
  • Never accept files or attachments when accessing websites, newsgroups or chat rooms, unless you are very sure of their authenticity.
  • Don’t use “Remember Me” functions (which automatically input your User ID and Password) when you visit a website. If you do, your computer will input this information even if someone else is using your computer.

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